GTM Program Manager

3. Project Management Guide / SOP

• Document. Author a clear project management guide and standard operating procedures that document how the system works, how to run a launch in it, and the conventions the team must follow.
• Make it usable. Make it practical and self-serve — covering intake, planning, status updates, reporting cadence, and roles/responsibilities.

4. GTM Team Enablement & Training

• Train. Train the GTM team on the new project management system through live sessions and supporting materials, so the team can operate it confidently and independently.
• Drive adoption. Drive adoption — not just awareness — and leave behind reference materials for ongoing onboarding.

5. Project Documentation

• Populate. Guide or directly complete the documentation of each active GTM and launch project within the new system, ensuring plans, milestones, owners, and status are accurately captured.
• Migrate in-flight work. Bring existing in-flight projects into the system so it reflects the real state of the portfolio from day one.

6. Ad Hoc Project Management

• Day-to-day project management. Manage key projects. Build new project plans / support project plan hygiene for select initiatives, flag project risk, schedule meetings, and communicate with stakeholders and team members to drive on-time project delivery.

Responsibilities

• Own delivery. Run the engagement as a project: scope, plan, sequence, and deliver the six workstreams above on time and to a defined quality bar.
• Engage stakeholders. Partner with Product Marketing, Product Management, Sales, Customer Success, and Enablement to understand how launches actually run and reflect that in the system design.
• Test and refine. Validate the system with real projects and iterate based on team feedback before handoff.
• Enable a clean handoff. Ensure a clean handoff — system, dashboards, SOPs, and trained owners — so the client can sustain it after the contract ends.

Qualifications

• Jira architecture. Demonstrated experience standing up or significantly re-architecting a Jira environment from the ground up, ideally for GTM, marketing, or product launch work.
• Jira expertise. Expert-level Jira configuration — projects, workflows, custom fields, JQL, automation; Atlassian administration experience strongly preferred.
• Dashboard development. Proven ability to build Atlassian dashboards and reporting that turn project data into clear, decision-ready milestone and health views.
• Program management. Strong program/project management background with a track record of delivering on fixed timelines.
• Documentation & enablement. Experience writing SOPs / playbooks and training teams to adopt new tools and processes.
• Communication. Clear communicator who can work across ICs and executives and bring structure to ambiguity.
• Contractor mindset. Comfortable operating as a contractor — self-directed, fast to ramp, and focused on leaving the team self-sufficient.

Nice to Have

• Atlassian depth. Confluence, Atlassian Analytics, Jira Product Discovery, or Jira Align experience.
• Domain. Background in B2B SaaS, data, or regulated / EHS-adjacent industries.
• Certifications. PMP, Agile / Scrum, or Atlassian certifications.

Definition of Success

At the end of six months, the client has a live Jira project management system and Atlassian dashboards in active use, a documented SOP, a trained GTM team operating the system independently, and every active GTM and launch project documented within it — delivering full transparency and accountability into GTM plans and launch status.