Dutch-Speaking Advisor

Position: Dutch-Speaking Advisor Location: Rabat, Morocco Work Model: On-site for the first 6 months, remote possible based on performance Contract : Indefinite, full-time Package : Base Salary + Bonuse About the Role: We are looking for Dutch-speaking Advisors to join the Orange customer support project in Rabat. The role involves assisting customers via voice and email, providing technical support, resolving issues, and promoting relevant products and services. Key Responsibilities: Handle customer inquiries via voice and email. Provide technical support and troubleshoot customer issues. Handle complaints professionally and efficiently. Identify customer needs and recommend relevant products and services. Support sales activities and achieve performance targets. Maintain accurate customer records and follow company procedures. Requirements: Dutch: C1 or strong B2 level. English: Preferred. Previous customer service, call center, technical support, or sales experience is an advantage. Strong communication and problem-solving skills. Customer-focused and professional attitude. Ability to work in a fast-paced environment. Working Hours: Monday–Friday: 09:00–22:00, Saturday: 09:00–19:00, Rotational shifts - 44 hours per week Training: 4 weeks, Monday–Friday, 08:00–17:00 Benefits: Performance Bonus: Up to 1,600 MAD Additional Sales Bonus Meal Allowance: €60/month Health insurance Employee transportation in Rabat, Salé, and Temara after training, subject to routes and schedules Mileage reimbursement of up to €300 after 6 months of continuous service To apply for this position and to explore many other exciting opportunities, visit and apply through our career page: https://toptalentrecruitment.careers-page.com/