The Customer Application Engineer for Substation Automation supports business growth by delivering accurate competitive and compliant proposals for substation automation protection control packaged with Telecom and M&D systems.
In this current role it is expected that Lead Customer (Tendering Engineer) will manage the entire bid process pertaining to Grid Automation from analyzing client requests to submitting proposals. The focus will be on interpreting customer requirements defining optimized technical solutions and ensuring alignment with applicable standards and commercial objectives. It involves close collaboration with internal stakeholders and external partners to develop robust cost models assess risks and optimize scope and delivery. The position plays a critical role in securing profitable projects through disciplined tender governance and strong technical judgment.
Job Description
What will you do:
Proposals Management
Technical Analysis of customer needs/RFQ to define and offerproducts/Service/Solutionsbased on DS Agile / G500/ GPG/ AAA portfolio Cyber Security MiCOM and Multilin range of some potential bids Packaging with Telecom and M&D scopes are to be concluded
Ensure Complaint offer to the technical specifications in accordance with tender requirement
Identify & Flag Key Risks and ensure the mitigation plan in Risk & Opportunity register
Managing & Implementation of the Return of Experience (ROE)
Ensure proposals are in accordance with commercial and execution strategies
Ensure technical Derogation and approvals intact if applicable for finalizing the technical solution
Ensure completion of site assessments (site visit/review) for Brownfield/Existing Substations & site
Maintaining the Typical circuits /schemes /solution in Tendering Tool to facilitate future offerings